Shipping policy
SHIPPING & DELIVERY POLICY
[All Over Overalls Pty Ltd]
Last updated: 22 October 2026
At [All Over Overalls], we want your shopping experience to be as seamless and enjoyable as possible, from placing your order to receiving your new garments.
Please review our Shipping & Delivery Policy before placing an order.
1. Pre-Orders
Our garments are available for purchase on a pre-order basis.
This means products are ordered and paid for in advance, with manufacturing and dispatch taking place after your order has been placed.
We are currently aiming for an estimated dispatch timeframe of 4–6 weeks from the date of purchase.
As our garments are manufactured in Australia, production timeframes may vary depending on manufacturing schedules, material availability and order volumes.
The estimated dispatch timeframe is a guide rather than a guaranteed dispatch date. We will communicate significant changes to expected dispatch dates as soon as reasonably practicable.
By placing a pre-order, you acknowledge that your garments will not be available for immediate dispatch.
2. Shipping Within Australia
We offer complimentary express shipping on all orders delivered within Australia.
Express shipping is included in our product pricing, with no additional standard shipping charges at checkout.
Orders will be shipped using Australia Post or another reputable delivery provider.
3. Processing and Dispatch
Once your pre-ordered garments have completed manufacturing and are ready for shipment, we aim to process and dispatch your order promptly.
Our estimated 4–6 week timeframe refers to the period between placing your order and dispatch, rather than delivery to your address.
If production is delayed beyond the estimated timeframe, we will provide updated information as soon as reasonably practicable.
4. Delivery Timeframes
Once dispatched, express delivery generally takes approximately:
- Metro areas: 1–3 business days.
- Regional areas: 2–5 business days.
- Remote areas: 3–7 business days.
These are estimates only and may vary depending on location, courier operations and other circumstances outside our reasonable control.
Express shipping does not guarantee next-business-day delivery.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
You can use this information to monitor your delivery through the relevant shipping provider.
6. Changes and Cancellations to Pre-Orders
If you need to request a change or cancellation to your pre-order, please contact us as soon as possible.
We will consider requests based on the stage of production and the circumstances of your order.
Where a cancellation is not otherwise required by law, approval is at our discretion.
Nothing in this section limits your rights under Australian Consumer Law, including rights relating to unreasonable delays or failure to supply products within an agreed or reasonable timeframe.
7. Incorrect Delivery Information
Customers are responsible for providing accurate and complete delivery information at checkout.
If you notice an error in your delivery details, please contact us as soon as possible.
We will make reasonable efforts to update delivery information before dispatch, although changes cannot always be accommodated once an order has been shipped.
Additional shipping charges resulting from incorrect information supplied by the customer may apply, where reasonable and lawful.
8. Delayed, Lost or Damaged Parcels
We take care when preparing and dispatching every order.
If your parcel is significantly delayed, missing or arrives damaged, please contact us at [hello@alloveroveralls.com.au] so we can investigate and assist.
Where goods are lost or damaged in transit before delivery, we will provide any remedy required under Australian Consumer Law.
Nothing in this policy excludes or limits your statutory consumer rights.
9. Returns & Exchanges
Shipping arrangements for returns and exchanges are outlined in our separate Returns & Exchanges Policy.
For voluntary sizing-related returns, customers are responsible for the cost of returning garments to us.
For faulty or incorrectly supplied products, shipping costs and remedies will be handled in accordance with Australian Consumer Law.
10. International Shipping
We currently ship within Australia only.
International shipping may be introduced in the future and will be subject to separate shipping arrangements and applicable charges.
11. Changes to This Policy
We may update this Shipping & Delivery Policy from time to time.
Any changes will be published on our website and will not retrospectively alter accepted orders without a lawful basis or agreement where required.
12. Contact Us
For shipping enquiries, please contact:
[All Over Overalls]
Email: [hello@alloveroveralls.com.au]
Website: [www.alloveroveralls.com.au]
Woodgate, Queensland, Australia.