Terms of service

TERMS OF SERVICE

[All Over Overalls Pty Ltd]

Last updated: 22 October 2026

Welcome to [All Over Overalls]. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service, subject to your rights under applicable law.

Please read these Terms carefully before making a purchase.

1. Business Information

This website is operated by [All Over Overalls Pty Ltd], trading as [All Over Overalls], ABN [25691114137], based in Woodgate, Queensland, Australia.

Throughout these Terms, "we", "us" and "our" refer to [All Over Overalls].

For enquiries, please contact us at [hello@alloveroveralls.com.au].

2. Products and Availability

We take reasonable care to ensure our products are accurately described and represented on our website.

• Product colours may vary slightly depending on screen settings and lighting.
• Product measurements, sizing information, fabric composition and care instructions are provided to assist customers with their purchases.
• Products are subject to availability, and quantities may be limited.
• We reserve the right to discontinue products or change our product range at any time.

Nothing in this section limits your rights under Australian Consumer Law where products do not match their description, sample or other applicable consumer guarantees.

3. Pre-Orders

Our garments are offered on a pre-order basis, meaning products are purchased and paid for before manufacturing and dispatch are completed.

We are currently aiming for an estimated dispatch timeframe of 4–6 weeks from the date of purchase.

This timeframe is an estimate and may vary depending on manufacturing schedules, material availability and order volumes.

By placing a pre-order, you acknowledge that your garment is not available for immediate dispatch.

We will take reasonable steps to meet the estimated dispatch timeframe and communicate significant delays as soon as reasonably practicable.

If we are unable to fulfil your order, or a delay gives rise to a right to cancel under Australian Consumer Law, we will provide the remedies required by law.

4. Pricing and Payments

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to update prices at any time. Price changes will not affect orders already accepted by us.

Payment must be completed using one of the payment methods available at checkout.

We use third-party payment providers to process transactions securely.

5. Orders and Acceptance

Once an order is placed, an order confirmation will be sent to the email address provided.

An order confirmation acknowledges receipt of your order and does not necessarily constitute acceptance.

We may decline or cancel an order where reasonably necessary, including where:

• A product is unavailable.
• An obvious pricing or listing error has occurred.
• Payment cannot be authorised.
• Fraudulent or unlawful activity is reasonably suspected.

If we cancel an order after payment has been received, we will provide a refund for the cancelled items.

6. Shipping and Delivery

We offer complimentary express shipping on all orders delivered within Australia.

Express shipping is included in our product pricing, with no additional standard shipping charges at checkout.

Once your garments have completed manufacturing, we aim to dispatch orders promptly.

Delivery timeframes provided by our shipping carriers are estimates and may vary depending on location, courier operations and circumstances outside our reasonable control.

We will take reasonable steps to address delivery delays and assist customers with missing or damaged parcels.

Further information is available in our Shipping & Delivery Policy.

Nothing in this section limits your rights under Australian Consumer Law.

7. Sizing, Shrinkage and Garment Care

Our garments are manufactured with allowances for the natural shrinkage of cotton-rich fabrics.

As a result, garments may initially have a more generous fit, with their intended fit achieved following the first wash when cared for in accordance with our garment care instructions.

Customers are encouraged to refer to our sizing guide, which reflects the intended fit after washing.

We recommend following all garment care instructions to maintain the quality, fit and longevity of your garments.

Any material expected shrinkage or changes in garment measurements will be communicated in our product information.

Colour Fading

Due to the natural characteristics of our fabrics and printing processes, some colour fading may occur through washing, wear and exposure to sunlight.

Changes in colour and vibrancy may be a natural characteristic of printed fabrics and do not necessarily indicate a manufacturing defect.

To help preserve the appearance, colour and longevity of your garments, we recommend following the care instructions provided.

Garment Care

Customers are encouraged to follow all garment care instructions to maintain the quality, fit and appearance of their garments.

Any material expected shrinkage, colour changes or other characteristics affecting garment performance will be communicated in our product information.

Nothing in this section excludes or limits customers' rights under Australian Consumer Law, including rights relating to acceptable garment quality, durability, fitness for purpose and products matching their descriptions.

8. Returns, Exchanges and Refunds

We offer returns and exchanges for incorrect sizing, subject to our Returns & Exchanges Policy.

Customers may request a sizing-related return or exchange within 14 days of receiving their order.

As our garments are designed to achieve their intended fit following the first wash, garments may have been washed once in accordance with our care instructions and remain eligible for a voluntary sizing return or exchange.

Garments must not have been worn beyond trying them on for fit and must be free from stains, damage, alterations or other conditions specified in our Returns & Exchanges Policy.

We do not offer returns, exchanges or refunds solely for change-of-mind purchases, including changes in preference regarding colour, print, style or design.

For voluntary sizing-related returns, customers are responsible for return postage. We cover one replacement shipment per order within Australia for an approved size exchange.

All exchanges are subject to product availability.

These conditions do not limit customers' rights under Australian Consumer Law.

9. Pre-Order Changes and Cancellations

Customers wishing to amend or cancel a pre-order should contact us as soon as possible.

Requests will be considered according to the circumstances of the order and its stage of production.

We are not required to accept cancellations solely due to a change of mind, unless otherwise required by law.

Where we are unable to supply a product or a customer is legally entitled to cancel because of a failure to supply within an agreed or reasonable timeframe, we will provide the remedies required by law.

10. Australian Consumer Law

Our products come with guarantees that cannot be excluded under Australian Consumer Law.

Customers may be entitled to a repair, replacement, refund or compensation where products fail to meet applicable consumer guarantees.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified.

11. Gift Cards and Promotional Offers

Gift cards, discount codes and promotional offers may be subject to additional conditions disclosed at the time of issue.

Gift cards are not redeemable for cash except where required by law.

Gift card expiry dates and conditions will comply with applicable Australian legislation.

Promotional offers cannot be combined unless expressly stated otherwise.

We reserve the right to withdraw or amend promotional offers prospectively, subject to existing customer rights and applicable law.

12. Intellectual Property

All website content, including original artwork, fabric prints, designs, photographs, logos, branding, written content and graphics, is owned by or licensed to [All Over Overalls Pty Ltd], unless otherwise stated.

This content is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, commercially exploited or used to create derivative products without prior written permission, except where permitted by law.

Unauthorised commercial reproduction of our original designs or branding is prohibited.

13. Website Use

Customers agree to use our website lawfully and responsibly.

You must not:

• Engage in fraudulent or unlawful activity.
• Attempt to interfere with website security or functionality.
• Introduce malicious software.
• Use our intellectual property without authorisation.
• Misrepresent your identity or provide deliberately false transaction information.

We may restrict access where reasonably necessary to protect the website, customers or our business.

14. Privacy and Personal Information

We respect the privacy of our customers.

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable Australian privacy laws.

Information may be collected and used for order processing, delivery, customer support and other purposes disclosed in our Privacy Policy.

Our Privacy Policy is available on our website.

15. Third-Party Services

Our website may use third-party services, including payment processors, delivery providers and website hosting platforms.

These services may operate under their own terms and privacy policies.

We are not responsible for independent third-party websites outside our control, but this does not limit any legal responsibility we have in connection with products or services supplied by us.

16. Limitation of Liability

To the maximum extent permitted by law, we are not liable for losses arising solely from circumstances outside our reasonable control or from improper use of our website or products.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability under Australian Consumer Law.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website operations or legal obligations.

Updated Terms will be published on our website with a revised date.

Changes will not retrospectively remove rights or alter accepted orders without a lawful basis or the customer's agreement where required.

18. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia, and applicable Commonwealth laws.

Any disputes will be handled in accordance with applicable Australian law, without limiting customers' statutory rights to bring proceedings in another appropriate jurisdiction.

19. Contact Information

For questions about these Terms of Service, orders or our products, please contact:

[All Over Overalls]

Legal entity: [All Over Overalls Pty Ltd]

ABN: [25691114137]

Email: [hello@alloveroveralls.com.au]

Website: [www.alloveroveralls.com.au]

Woodgate, Queensland, Australia.